HR services

HR support shaped around the situation you are actually facing.

"You may need help with one difficult matter, support through wider organisational change or experienced HR expertise you can call on as your organisation grows.

Kindred HR NW provides practical support shaped around the situation — rather than forcing every organisation into the same package."

  • Specific issue
  • Wider change
  • Ongoing partnership

How we can help

Start with what is happening,
not a service name.

"You don't need to diagnose the HR problem before getting in touch.

Some organisations need advice on one difficult situation. Others need support through a wider change programme, additional HR capacity or an experienced partner they can call on regularly.

Kindred starts by understanding what is happening, what needs attention and what a proportionate next step looks like."

One situation, wider change or ongoing partnership.  The shape of support follows the situation — not the other way around.

Primary service families

Six service families, shaped around the situation.

Senior HR expertise for the everyday and the complex — provided for a specific issue, through wider change or as an ongoing partnership. Each family below can be activated individually or combined, depending on what is happening.

HR advice & consultancy

Clear HR advice for
real business decisions.

"When a people issue is affecting your organisation, it helps to have an experienced person to talk it through with.

Kindred can help you understand the HR considerations, identify the risks and decide what needs to happen next."

  • Day-to-day HR advice
  • Manager support
  • People strategy and workforce planning
  • Policy and process review
  • HR structure and priorities for growing organisations
  • Additional senior HR capacity
An experienced HR adviser listening carefully during a private employee-relations conversation. Service 02 Thoughtful, sensitive workplace conversation
Employee relations & investigations

Careful support when
people matters become difficult.

"Disciplinary, grievance, capability, performance and workplace-conflict matters need a process that is fair, proportionate and suited to the circumstances.

Where the facts themselves need establishing, a structured investigation can help create clarity before decisions are made.

Kindred helps leaders understand the situation, prepare properly, handle information carefully, communicate clearly and keep the process moving."

  • Performance and capability concerns
  • Disciplinary processes
  • Grievance processes
  • Workplace conflict
  • Investigation planning
  • Terms of reference
  • Interview and evidence structure
  • Investigation support
  • Findings and next-step advice
  • Process and documentation review
  • Sensitive management conversations
Absence & workplace health

A clearer, more human approach to absence and workplace health.

"Sickness absence can become difficult for employees, managers and organisations when there is no clear route forward.

Kindred helps organisations manage short- and long-term absence with greater confidence and consistency — understanding underlying issues, supporting people appropriately and helping managers know when and how to act."

A manager and employee calmly reviewing a practical return-to-work plan together. Service 03 Calm, supportive conversation
  • Short-term absence
  • Long-term sickness absence
  • Return-to-work support
  • Attendance management
  • Reasonable adjustments
  • Workplace health considerations
  • Manager guidance
  • Clear records and processes
Organisational change & TUPE

People support through change.

"Restructures, transfers and organisational change affect roles, relationships, confidence and continuity as well as the organisation chart.

Kindred helps leaders plan the people side of change so decisions are clearer, risks are understood and communication is more considered."

  • Organisational change planning
  • Restructure support
  • Workforce planning
  • TUPE-related HR support
  • Redundancy processes
  • Change communication
  • People-risk reviews
  • Employment-practice impact assessments
  • Implementation planning
A leadership team mapping the stages and people impact of an organisational change. Service 04 Change programme, in partnership
Policies, documents & people foundations

Practical people foundations that can actually be used.

"Policies and documents should help people make consistent decisions — not sit unread in a folder.

Kindred can help review what is already in place, identify gaps and build a clearer people framework that reflects current working practices and the organisation's values."

  • HR policy reviews and updates
  • Employment contracts and handbooks
  • People-process review
  • Hybrid-working and AI policies
  • Grievance, disciplinary and attendance procedures
  • Equality, family-leave and wellbeing policies
  • Manager guidance
  • Templates for consistent management decisions
  • Document structure and review schedules
Ongoing HR partnership

Experienced HR support when you need a partner, not another generic subscription.

"Some organisations need an HR adviser for a specific project. Others need someone they can call on regularly as decisions arise.

Kindred can shape ongoing support around your organisation's priorities, with the scope, availability and boundaries agreed clearly from the outset."

  • Regular HR advice and review
  • Leadership and manager check-ins
  • Support with live people matters
  • Workforce planning
  • Policy and process priorities
  • Additional capacity for internal HR teams
  • Manager coaching
  • Organisational-change support
  • Agreed review points to assess what is working
An HR partner and two leaders working through priorities during a regular check-in. Service 06 Senior partner you can call on

Further expertise

Practical support beyond the immediate issue.

Three areas of supporting expertise that frequently arise alongside the primary service families. Each can be added to a conversation as needed, and any of these could be promoted into a fuller primary service family in the future.

  1. Manager coaching & capability

    "Practical coaching and support to help managers handle difficult conversations, attendance, performance, employee relations and people decisions confidently."

  2. Equal pay & employment-practice reviews

    "Reviewing pay and employment practices to identify inconsistencies, equality risks and opportunities for improvement."

  3. Additional HR capacity

    "Experienced support for busy internal HR teams when workload, projects or complex cases require additional resource."

Support for employees

Looking for independent support with a workplace issue?

"Kindred HR NW also provides confidential, practical support to employees navigating workplace concerns — from preparing for meetings and understanding policies to reviewing correspondence and communicating a grievance or appeal clearly."

Independent, confidential and proportionate — with attention to the relationship between you and your employer.

Employee support is subject to a conflict check. We cannot provide independent employee support where Kindred HR already supports your employer.

When the route forward needs a clearer view

An independent, confidential conversation can help you understand what is happening, what the relevant policy or process means and what a proportionate next step looks like for you.

Let's talk

Not sure which kind of HR support fits?

"You don't need to choose the right service label before getting in touch. Tell us what is happening and we'll help you work out the most sensible next step."

Start with what is happening

A short, high-leverage conversation — with the next step led by you. Scope and boundaries are agreed clearly before any work begins.

Book a consultation